Term and Conditions

Last Updated: [Insert Date]

Welcome to Fair Harbor! These Terms and Conditions outline the rules and regulations for using our website (fadfairharbor.com) and purchasing our sustainable swimwear and apparel. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Brand & Customers

Fair Harbor creates eco-conscious swimwear and apparel for men, women, and children who value sustainability, ocean conservation, and quality craftsmanship. Our products are designed for active individuals who appreciate comfortable, durable clothing made from recycled materials.

2. Website Use

2.1 Access and Eligibility

Our website is available to users worldwide, though we currently cannot ship to some Asian and remote regions. By using our site, you confirm you are at least 18 years old or have parental consent.

2.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account use

2.3 Intellectual Property

All content on our site (logos, designs, text, images) is owned by Fair Harbor and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Product Information

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings and sustainable material batches. Please refer to our size charts for guidance.

3.2 Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you and offer alternatives or a refund.

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including suspected fraud or inventory errors.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method at the time of purchase.

4.3 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders containing pricing errors.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

5.2 Shipping Options

• Standard Shipping ($12.95): Delivered via DHL/FedEx in 10-15 business days
• Free Shipping (Orders $50+): Delivered via EMS in 15-25 business days

5.3 International Orders

International customers are responsible for any customs fees, taxes, or import duties. These are not included in your order total.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most unworn, unwashed items with original tags attached. For hygiene reasons, we cannot accept returns on underwear (Boxer Briefs) unless defective.

6.2 Return Process

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization (2 business days)
3. Ship items to: Fair Harbor Returns, 1958 Holly Street, Rome, US 30161

6.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable. International refunds are issued in USD; currency conversion differences may occur.

6.4 Exchanges

We encourage exchanges to reduce waste. We cover shipping costs for replacement items. Specify your preferred exchange item in your return request.

6.5 Damaged Items

If your item arrives damaged, email us immediately with photos. We’ll arrange a replacement or refund and cover return shipping.

7. Sustainability Commitment

As part of our environmental mission:

• Returned items in good condition are donated to ocean conservation organizations
• Unsalvageable items are repurposed through our fabric recycling program
• We use eco-friendly packaging materials whenever possible

8. Liability Limitations

Fair Harbor shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays caused by shipping carriers or customs
• Product misuse or alterations
• Events beyond our reasonable control (natural disasters, etc.)

Our maximum liability for any claim is limited to the purchase price of the product(s) in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance.

11. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms or our policies:

Email: [email protected]
Mail: Fair Harbor, 1958 Holly Street, Rome, US 30161